{"id":62822,"date":"2019-03-06T09:34:16","date_gmt":"2019-03-06T17:34:16","guid":{"rendered":"https:\/\/adespresso.com\/?p=62822"},"modified":"2019-03-06T12:40:42","modified_gmt":"2019-03-06T20:40:42","slug":"facebook-video-thumbnail-impact-experiment","status":"publish","type":"post","link":"https:\/\/adespresso.com\/blog\/facebook-video-thumbnail-impact-experiment\/","title":{"rendered":"Facebook Video Thumbnail: Is it Essential for the Success of Your Ads? (a $1,000 Experiment)"},"content":{"rendered":"<p>At AdEspresso our mantra is \u201ctest everything,\u201d and as we heavily use Facebook video ads, we\u2019re always looking for different ways to maximize their performance.<\/p>\n<p>Recently we tested <a href=\"\/?p=61268\" rel=\"noopener\" target=\"_blank\">what Facebook video ad format works best<\/a> and also how <a href=\"\/?p=59844\" rel=\"noopener\" target=\"_blank\">video performance varies by platform<\/a>.\u00a0But that was not enough to slake our unquenchable\u00a0thirst for knowledge (and for &#8220;scientific&#8221; data that help you maximize your digital marketing and ROAS).<\/p>\n<p>So we turned our attention to one little detail that many marketers neglect: the <strong>Facebook video thumbnail<\/strong>, that custom image or frame from your video advert that viewers see first.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-63107\" src=\"https:\/\/adespresso.com\/wp-content\/uploads\/2019\/03\/university-experiment-E-17-1024x536.jpg\" alt=\"\" width=\"1024\" height=\"536\" srcset=\"https:\/\/adespresso.com\/wp-content\/uploads\/2019\/03\/university-experiment-E-17-1024x536.jpg 1024w, https:\/\/adespresso.com\/wp-content\/uploads\/2019\/03\/university-experiment-E-17-300x157.jpg 300w, https:\/\/adespresso.com\/wp-content\/uploads\/2019\/03\/university-experiment-E-17.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>As we&#8217;ve seen working with thousands of customers, more often than not <strong>marketers willy-nilly take one frame from the video <\/strong>and use it as their Facebook video ad thumbnail.<\/p>\n<p>But that&#8217;s wrong!<\/p>\n<p>Your <strong>Facebook Video thumbnail<\/strong>\u00a0<strong>is especially important when users have autoplay turned off <\/strong>for Facebook videos, and picking the wrong image<strong>\u00a0could seriously jeopardize the outcome of your Facebook video ad campaigns<\/strong>.<\/p>\n<p>To prove it, we decided to invest $1,000 and run an experiment.<\/p>\n<p><!--more--><\/p>\n<p>We\u2019re huge fans of <a href=\"https:\/\/wistia.com\/\" rel=\"noopener\">Wistia<\/a> and have used their platform to host videos for years, so their new <strong><a href=\"https:\/\/wistia.com\/learn\/production\/introducing-one-ten-one-hundred\" rel=\"noopener\" target=\"_blank\">One, Ten One Hundred<\/a>\u00a0video series<\/strong> immediately got our attention.<\/p>\n<p>Never heard about it?<\/p>\n<p>Wistia challenged Sandwich Video to make <strong>three video adverts <\/strong>for their <a href=\"https:\/\/wistia.com\/soapbox\" target=\"_blank\" rel=\"noopener\">Soapbox app<\/a> (a Chrome extension that enables anyone to record,\u00a0edit, share, and measure presentation videos)<strong>\u00a0at three very different price points<\/strong> \u2014<strong> one for $1,000, one for $10,000, and one for $100,000<\/strong>. <em>(If you\u2019d like to see how the ads were made, check out <\/em>the\u00a0<em><a href=\"https:\/\/wistia.com\/series\/one-ten-one-hundred\" rel=\"noopener\">behind the scenes documentary series<\/a>.)<\/em><\/p>\n<p>Once the videos had been produced, <strong>Wistia embarked on a $60,000 series of tests to find out which version performed best across Youtube and Facebook<\/strong> for Soapbox app installs.<\/p>\n<p><strong>They tested direct response, carousel and sequential ads.<\/strong> <em>(You can <\/em><em><a href=\"https:\/\/wistia.com\/learn\/marketing\/strategy-behind-soapbox-video-ads\" rel=\"noopener\" target=\"_blank\">read about the experiment setup and download the results here<\/a>)<\/em>.<\/p>\n<h4><strong>One thing that wasn\u2019t tested was the thumbnail image used for each video.<\/strong><\/h4>\n<p>As Wistia <a href=\"https:\/\/wistia.com\/learn\/product-updates\/new-thumbnail-editor\" rel=\"noopener\" target=\"_blank\">launched their own Thumbnail Editor<\/a> late last year, this was the perfect opportunity to <strong>run an experiment to see how essential thumbnails are for Facebook ads performance. <\/strong><\/p>\n<h2>Facebook Video Thumbnail: Experiment Setup<\/h2>\n<p>For this campaign <strong>we selected the video that had performed best in previous rounds of testing<\/strong>, which was <strong>the $10,000 version:<\/strong><\/p>\n<p><iframe title=\"$10,000 Soapbox Ad Video\" src=\"https:\/\/fast.wistia.net\/embed\/iframe\/xv92fy1gk8?dnt=1\" allow=\"autoplay; fullscreen\" allowtransparency=\"true\" frameborder=\"0\" scrolling=\"no\" class=\"wistia_embed\" name=\"wistia_embed\" msallowfullscreen width=\"500\" height=\"281\"><\/iframe><script src=\"https:\/\/fast.wistia.net\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<p>To accompany the video <strong>we picked four different thumbnail images, therefore creating four different ads with a different thumbnail for each ad.<\/strong><\/p>\n<p>Everything else about the ads and adsets was kept the same to eliminate as many variables as possible.<\/p>\n<p><strong>Our aim when testing is to try distinctly different ads<\/strong> so that the results should be significantly different.<\/p>\n<p>In this case, <strong>we used a photo of<\/strong> <strong>Adam<\/strong>, <strong><a href=\"https:\/\/sandwichvideo.com\/people\/adam-lisagor\">the founder of Sandwich video<\/a><\/strong> and star of the advert <strong>and tested it against a cartoon style graphic.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-541667\" src=\"https:\/\/university.adespresso.com\/wp-content\/uploads\/2019\/02\/experiment-12-1024x265.jpg\" alt=\"\" width=\"800\" height=\"207\" \/><\/p>\n<p>This test is far more meaningful than testing two similar elements, for example, two different photos of Adam.<\/p>\n<p><strong>For each graphic, we then used versions with and without text.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-541668\" src=\"https:\/\/university.adespresso.com\/wp-content\/uploads\/2019\/02\/experiment-3-4-1024x265.jpg\" alt=\"\" width=\"800\" height=\"207\" \/><\/p>\n<p>Here\u2019s how one of the ads looked, the headline, ad text and call to action button were kept the same in all versions:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-541669\" src=\"https:\/\/university.adespresso.com\/wp-content\/uploads\/2019\/02\/experiment-5.png\" alt=\"\" width=\"680\" height=\"645\" \/><\/p>\n<h3><b>Objective: <\/b><\/h3>\n<p>Our goal was to get installs of the Soapbox extension for Google Chrome (desktop version only).<\/p>\n<p>Users were taken to the Chrome web store and then after installation were redirected to a Soapbox landing page where a custom conversion based on Wistia\u2019s Facebook pixel was fired.<\/p>\n<p>Scripting was used so that the pixel only fired on the first visit by each user, this way we could eliminate results being skewed by repeat visits.<\/p>\n<p>To be clear, this was set up as a standard conversion campaign as we were measuring the pixel fires, rather than using an app install campaign.<\/p>\n<h3><b>Placement: <\/b><\/h3>\n<p>Facebook desktop newsfeed only. Previous testing had shown poor results on mobile, as would be expected when the aim is to generate installs of an extension for a desktop only browser.<\/p>\n<h3><b>Optimization:<\/b><\/h3>\n<p>The campaign was optimized for conversions.<\/p>\n<h3><b>Structure:<\/b><\/h3>\n<p>One ad per adset. This allowed us to precisely control the budget for each ad. Although this causes an audience overlap it shouldn\u2019t be a problem given the audience size in relation to the budget.<\/p>\n<h3><b>Budget:<\/b><\/h3>\n<p>$25 per adset per day i.e., $100 a day for the campaign. The campaign ran for 10 days to spend $1,000 in total.<\/p>\n<h3><b>Audience:<\/b><\/h3>\n<p>A 1% lookalike audience based on previous Soapbox installers, United States only aged 21+. This gave an audience size of approximately 1.6 million people.<\/p>\n<h2>Facebook Video Thumbnail: Experiment Hypothesis<\/h2>\n<p>From previous experiments conducted by Wistia themselves, the cost per install from Facebook ads was $23.57 for the $10,000 video (being used in this campaign), $54.04 for the $1,000 version and $77.54 for the $100,000 one.<\/p>\n<p>Therefore, <strong>we know that the video creative has a large impact on the CPA and so we hypothesized that the thumbnail would also be important.<\/strong><\/p>\n<p><span class=\"marker\">Overall, our expectations were:<\/span><\/p>\n<ul class=\"list-custom\">\n<li>\n<h4>The thumbnail would have a significant effect on the CPA,<\/h4>\n<\/li>\n<\/ul>\n<p>although not as great as the variation seen by testing different videos<\/p>\n<ul class=\"list-custom\">\n<li>\n<h4>Thumbnails featuring Adam would perform better than the cartoon image<\/h4>\n<\/li>\n<\/ul>\n<p>This goes against the findings in our previous experiment but when we tested <a href=\"\/?p=61268\">cartoon v face to camera video<\/a>, the cartoon thumbnail used the AdEspresso mascot. In this experiment, the cartoon image is much more generic and so is unlikely to be as engaging.<\/p>\n<ul class=\"list-custom\">\n<li>\n<h4>The addition of text should lower CPA<\/h4>\n<\/li>\n<\/ul>\n<p>As it provides the viewer with more information.<\/p>\n<ul class=\"list-custom\">\n<li>\n<h4>The average video watch time shouldn\u2019t variate much<\/h4>\n<\/li>\n<\/ul>\n<p>The main advantage of the thumbnail is getting people to click when they either haven\u2019t watched the video or only viewed a couple of seconds of it when they were scrolling through their feed.<\/p>\n<h2>Facebook Video Thumbnails: Experiment Results<\/h2>\n<p><strong><span class=\"marker\">Here are the results for traffic and conversions:<\/span><\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-63109\" src=\"https:\/\/adespresso.com\/wp-content\/uploads\/2019\/02\/Screen-Shot-2019-03-06-at-2.12.30-PM-1024x360.png\" alt=\"Facebook Video Thumbnail experiment results\" width=\"1024\" height=\"360\" srcset=\"https:\/\/adespresso.com\/wp-content\/uploads\/2019\/02\/Screen-Shot-2019-03-06-at-2.12.30-PM-1024x360.png 1024w, https:\/\/adespresso.com\/wp-content\/uploads\/2019\/02\/Screen-Shot-2019-03-06-at-2.12.30-PM-300x105.png 300w, https:\/\/adespresso.com\/wp-content\/uploads\/2019\/02\/Screen-Shot-2019-03-06-at-2.12.30-PM.png 1412w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><span class=\"marker\"><b>This results in a cost per install as follows:<\/b><\/span><\/p>\n<ul class=\"list-custom\">\n<li>\n<h4><b>Adam: <span style=\"color: #993300;\">$25.02 CPA<\/span><\/b><\/h4>\n<\/li>\n<li>\n<h4><b>Adam + Text: <span style=\"color: #993300;\">$27.82 CPA<\/span><\/b><\/h4>\n<\/li>\n<li>\n<h4><b>Cartoon: <span style=\"color: #993300;\">$49.87<\/span><\/b><\/h4>\n<\/li>\n<li>\n<h4><b>Cartoon + Text: <span style=\"color: #993300;\">$41.60<\/span><\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span class=\"marker\"><strong>We can also consider the video view and relevance score metrics:<\/strong><\/span><\/p>\n<h2><img decoding=\"async\" class=\"aligncenter size-large wp-image-63110\" src=\"https:\/\/adespresso.com\/wp-content\/uploads\/2019\/02\/Screen-Shot-2019-03-06-at-2.14.56-PM-1024x428.png\" alt=\"Facebook Video Thumbnail experiment relevance score metrics\" width=\"1024\" height=\"428\" srcset=\"https:\/\/adespresso.com\/wp-content\/uploads\/2019\/02\/Screen-Shot-2019-03-06-at-2.14.56-PM-1024x428.png 1024w, https:\/\/adespresso.com\/wp-content\/uploads\/2019\/02\/Screen-Shot-2019-03-06-at-2.14.56-PM-300x125.png 300w, https:\/\/adespresso.com\/wp-content\/uploads\/2019\/02\/Screen-Shot-2019-03-06-at-2.14.56-PM.png 1408w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>Facebook Video Thumbnail: Experiment Conclusions<\/h2>\n<p>In line with our hypothesis our conclusions are:<\/p>\n<ul class=\"list-custom points-list\">\n<li>The thumbnail image can have a 2X difference on the CPA ($25.02 to $49.87) so this is very important for the success of the campaign, but it\u2019s not as important as the video itself which saw a 3X difference ($23.57 to $77.54).<\/li>\n<li>The thumbnails featuring Adam did get the lowest CPA as we predicted. As we noted in the hypothesis, we aren\u2019t suggesting that photos always do better than graphics, rather that the most engaging images will do best.<\/li>\n<li>There wasn\u2019t a clear trend with text. This may be because the headline, ad text, link description and call to action button can convey this information.<\/li>\n<li>There was some variation in how many people watched the video to 25%, but this was mainly down to the best ads getting cheaper distribution. The impression to 25% watched ratio didn\u2019t show much variance (more on this below).<\/li>\n<\/ul>\n<p>As we mention with all our experiments, we don\u2019t suggest you follow a set formula such as \u201calways use a photo and don\u2019t add text\u201d.<\/p>\n<p>Rather, it shows that split testing can have a large impact on the outcome so be sure to add thumbnails to your testing strategy.<\/p>\n<p>If you can halve your CPA not only does that save money but the chances are it makes the campaign much more viable and so you can scale your ad spend, resulting in many more conversions.<\/p>\n<p>We can conclude though that<\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #993300;\"><strong>You should always use highly engaging thumbnails which are relevant to the video.<\/strong><\/span><\/h4>\n<h2>Why Does Facebook Video Thumbnail Matter?<\/h2>\n<p>For the best performing video, only 28% of impressions resulted in a 3-second view. This impression to view ratio is what we commonly see in campaigns, only a fraction of your audience actually watch the video.<\/p>\n<p>Success for a Facebook ad also depends on several factors coming together.<\/p>\n<p>The best thumbnail got the most post reactions, this likely contributed to a lower CPM, more impressions then resulted in more clicks even though the clickthrough rate was lower and this, in turn, led to more installs.<\/p>\n<p>The \u201cAdam + Text\u201d thumbnail actually had a higher conversion rate than the version without text, but because it had a higher CPM, it got fewer conversions overall.<\/p>\n<p>It\u2019s also likely that the conversion rate was aided by Adam being featured on the Chrome web store listing, so Adam\u2019s thumbnail matched the landing page. The cartoon images weren\u2019t used on the landing page so didn\u2019t reinforce the message in the ad.<\/p>\n<p>One final thing to note is that the number of conversions isn\u2019t statistically significant, more budget would be required to have full confidence in the results.<\/p>\n<p>As we\u2019ve mentioned already though, our message isn\u2019t that a certain thumbnail gives a specific CPA, instead, we conclude that with testing you have the potential to halve your conversion cost.<\/p>\n<h2>Final Thoughts<\/h2>\n<p>For most businesses, producing videos is a time consuming and fairly expensive process. But while they go to all the effort of recording and editing, they don\u2019t give the thumbnail any thought.<\/p>\n<p>Our experience has been that clients rarely include a thumbnail image when sending the videos to their advertising department or agency.<\/p>\n<p><strong>Often, a thumbnail is chosen at random from the video frames and as we have seen in this experiment, this can have a major effect on the outcome of the ad campaign.<\/strong><\/p>\n<p><strong><span class=\"marker\">Selecting thumbnails should be an important and integral part of the video production process, and we urge any video editor or graphic designer to include a separate thumbnail when sending the video to the advertising team.<\/span><\/strong><\/p>\n<p><strong>Better still, a range of thumbnails<\/strong> should be included <strong>so that split testing can be performed<\/strong>, with the potential to halve the CPA.<\/p>\n<div class=\"video video-full-width \">\n            <iframe width=\"480\" height=\"480\" src=\"https:\/\/giphy.com\/embed\/qYJVJbs1UoQxi\" frameborder=\"0\" class=\"giphy-embed\" allowfullscreen=\"allowfullscreen\"><\/iframe>\n          <\/div><!--\/.video-full-width.-->\n        \n<p><em><strong>When was the last time you tested thumbnails in your video ads? Let us know what results you saw in the comments below.<\/strong><\/em><\/p>\n\n<script charset=\"ISO-8859-1\" src=\"https:\/\/fast.wistia.com\/static\/concat\/iframe-api-v1.js\"><\/script>","protected":false},"excerpt":{"rendered":"<p>At AdEspresso our mantra is \u201ctest everything,\u201d and as we heavily use Facebook video ads, we\u2019re always looking for different ways to maximize their performance. Recently we tested what Facebook video ad format works best and also how video performance varies by platform.\u00a0But that was not enough to slake our unquenchable\u00a0thirst for knowledge (and for<a class=\"more-link\" href=\"https:\/\/adespresso.com\/blog\/facebook-video-thumbnail-impact-experiment\/\"> Read More <\/a><\/p>\n","protected":false},"author":39,"featured_media":63108,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[626,39,594],"tags":[597,941,102,646],"level":[5,3,4],"platform":[128,6],"target-user":[15,17,14,131,16,319],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Facebook Video Thumbnail: Is it Essential for the Success of Your Ads? (a $1,000 Experiment)<\/title>\n<meta name=\"description\" content=\"Picking the best Facebook Video Thumbnail has the potential to halve the CPA of your Facebook Video Ad campaigns. We invested $1,000 to run an experiment and prove it!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/adespresso.com\/blog\/facebook-video-thumbnail-impact-experiment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Facebook Video Thumbnail: Is it Essential for the Success of Your Ads? (a $1,000 Experiment)\" \/>\n<meta property=\"og:description\" content=\"Picking the best Facebook Video Thumbnail has the potential to halve the CPA of your Facebook Video Ad campaigns. We invested $1,000 to run an experiment and prove it!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/adespresso.com\/blog\/facebook-video-thumbnail-impact-experiment\/\" \/>\n<meta property=\"og:site_name\" content=\"AdEspresso\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AdEspresso\" \/>\n<meta property=\"article:published_time\" content=\"2019-03-06T17:34:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-06T20:40:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/adespresso.com\/wp-content\/uploads\/2019\/03\/university-experiment-E-17.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@adespresso\" \/>\n<meta name=\"twitter:site\" content=\"@adespresso\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Paul Fairbrother\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/adespresso.com\/#website\",\"url\":\"https:\/\/adespresso.com\/\",\"name\":\"AdEspresso\",\"description\":\"Facebook Advertising Optimization Tool\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/adespresso.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/adespresso.com\/blog\/facebook-video-thumbnail-impact-experiment\/#primaryimage\",\"url\":\"https:\/\/adespresso.com\/wp-content\/uploads\/2019\/03\/university-experiment-E-17.png\",\"contentUrl\":\"https:\/\/adespresso.com\/wp-content\/uploads\/2019\/03\/university-experiment-E-17.png\",\"width\":1200,\"height\":628},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/adespresso.com\/blog\/facebook-video-thumbnail-impact-experiment\/#webpage\",\"url\":\"https:\/\/adespresso.com\/blog\/facebook-video-thumbnail-impact-experiment\/\",\"name\":\"Facebook Video Thumbnail: Is it Essential for the Success of Your Ads? 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